1. Accepting these terms
Kinehub is a trading name. These terms are an agreement between you and Junaid Dikko, the sole trader who runs the service — an individual rather than a company — established in England and Wales. The trader's postal address is 41 The Marlowes, London NW8 6NB. By creating an account or using Kinehub, you agree to these terms. If you don't agree, please don't use the service. We may update these terms from time to time; continued use after the effective date means you accept the updated terms.
2. Your account
- You must be 16 or older.
- Keep your sign-in credentials private — anyone with them can access your data.
- Tell us right away if you suspect unauthorised access.
- The information you enter (goals, focus areas, pain ratings, health metrics) should be your own and accurate to the best of your knowledge.
3. Acceptable use
- Use the app for your own personal rehab, mobility, and fitness practice.
- Don't attempt to reverse-engineer, scrape, or overload the service.
- Don't use Kinehub to harm yourself or others, or to give clinical advice to someone else.
- Don't upload content that's illegal, infringing, or harmful.
4. AI features
Three parts of Kinehub are generated by AI: the recovery coach, the personalised exercises produced for you when you ask for them, and form-check feedback on your photos. None of them is a clinician. None can diagnose a condition or prescribe treatment, and none is reviewed by a clinician before it reaches you.
Personalised exercises are generated automatically from the profile and pain information you have entered. They are suggestions, not a prescription. Read the instructions and the "when to avoid or modify" notes before trying anything new, stop if a movement causes sharp or worsening pain, and check with a qualified clinician if you are unsure whether something is appropriate for you. You can turn personalised generation off in your profile settings.
AI output can be wrong or incomplete. If it conflicts with advice from a clinician who knows your case, follow the clinician.
If the coach detects language suggesting you may be at risk of harming yourself or others, it will show emergency resources and may notify a linked clinician where you have consented to that. In any emergency, call your local emergency number.
Personalised exercises are generated automatically from the profile and pain information you have entered. They are suggestions, not a prescription. Read the instructions and the "when to avoid or modify" notes before trying anything new, stop if a movement causes sharp or worsening pain, and check with a qualified clinician if you are unsure whether something is appropriate for you. You can turn personalised generation off in your profile settings.
AI output can be wrong or incomplete. If it conflicts with advice from a clinician who knows your case, follow the clinician.
If the coach detects language suggesting you may be at risk of harming yourself or others, it will show emergency resources and may notify a linked clinician where you have consented to that. In any emergency, call your local emergency number.
5. Your content
You own the notes, mood entries, pain ratings, and health metrics you log. You grant us a limited licence to store and process them so we can deliver the service to you — for example, to compute your streak, generate a report you choose to share, or power the AI coach.
6. Therapist relationship
Kinehub is a tool that can help you share information with a qualified clinician. It does not create a clinician-patient relationship between you and Kinehub. Any advice, diagnosis, or treatment comes from the clinician, not from us. You choose what to share and can revoke consent or disconnect at any time.
7. Shareable reports
When you create a shareable report, the link is unguessable but anyone who has it can view the snapshot without signing in. Treat it like a password: think before forwarding it, and prefer sending it directly to the clinician who needs it. Links expire automatically 30 days after they are created, and you can revoke one sooner at any time from the Reports page.
8. Subscriptions and billing
Kinehub offers a free tier and paid plans for individuals and teams, processed by Stripe. Paid plans are billed in advance. You can cancel anytime from your account settings; access continues until the end of the current paid period. Prices may change with 30 days' notice; existing subscriptions keep their current rate until renewal unless you agree to a new price. We will never auto-enrol a free account into a paid plan without your explicit consent. If you are a consumer in the UK or EU, you can cancel a new paid subscription within 14 days of the paid contract starting and get a refund; if you have used paid features in that time, we may keep a proportionate amount for the time used. This does not affect any other rights you have under consumer law. Beyond those rights, refunds are handled case by case.
9. Corporate and team accounts
If your employer or organisation provides Kinehub access, the HR admin manages seats and billing. Your use is also subject to these terms. The organisation does not receive your individual health logs unless you separately consent to share them with a clinician they engage.
10. Suspension and termination
You can delete your account at any time from the profile panel — this removes your data permanently. We may suspend or terminate accounts that violate these terms, abuse the service, or pose a safety risk.
11. Service changes
We're improving Kinehub continuously. Features may be added, modified, or removed. We aim to keep your data and routines intact through any change.
12. Disclaimer of warranties
Kinehub is provided "as is" without warranties of any kind. We don't promise the service will be uninterrupted, error-free, or fit for any specific medical purpose.
13. Limitation of liability
To the maximum extent allowed by law, Kinehub and its operators are not liable for indirect, incidental, or consequential damages arising from your use of the service, including injury sustained while performing exercises. If you have paid for a subscription in the last 12 months, our total liability is limited to the amount you paid in that period. You use the app at your own risk.
14. Governing law and where you are
These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of that jurisdiction unless local consumer-protection law requires otherwise — and in many countries it does, so if you are a consumer somewhere else, you keep the protections your own law gives you and nothing here takes them away.
Kinehub is available outside the England and Wales, but it is built around UK clinical norms and its safety guidance names the emergency services of the region set on your account. It is not registered, certified or approved as a medical device or health service in any country. If your local rules require something more than that of an app like this one, we do not currently meet them, and you should treat Kinehub as general fitness and mobility information rather than healthcare.
15. Contact
Questions: dikkojunaid21@gmail.com.